The Office of the Chapter 13 Trustee administers cases in both Northern and Southern Districts of West Virginia. In a nutshell, the trustee’s office collects money pursuant to a plan filed by debtors and uses that money to pay creditors once that plan is confirmed by the Court. The trustee—or staff attorney—conduct meetings of creditors and attends confirmation and other hearings in the case. The trustee does not represent any particular party in a case, but represents the estate that is created at the time of filing. The trustee is forbidden by statute to give legal advice to any party in a case.—and this includes the staff of the trustee.
Many of your questions about a particular case can be answered by going to NDC, which has SOMETHING for debtors (free), debtors’ counsel (free) and creditors’ counsel (fee-based).